It took me 12 hours to secure my Rockwall reservation. I know first world problem .. but the reality is ..it also speaks to my privilege of working at a job where I could spend 12 hours monitoring the site to book this site. If you had a job where you didn’t sit at a computer all day you would have been out of luck. We definitely deserve better!
I experienced the same problems for 3 hrs Friday morning and got nothing booked after 10 or more times getting my sites selected dropped. Then they were booked up when I went back in. So some people were able to gets sites they selected. I gave up. The system worked fine at 7 pm when few people were on it. My upload and download load speed on my internet server is not very good so I am thinking the lag time between my computer and parks systems contribute to the drops that took place. Having super high speed internet should not be a requirement to be able to book a campsite. Parks Canada replied back when I sent my feedback and concerns saying providing good service is their goal. Well this is not good service in my opinion and I agree improvements are required.
Hi Annalise and Cailynn, Bob Covey here from The Jasper Local newspaper. I'm writing an article on the experiences Canadians had with the backcountry reservation system and I wondered if I could quote a part of your letter to Parks Canada in my story?
I experienced no issues with their services. They do stagger the parks. Yoho, Banff and Jasper were all on separate days. I found the phone was less reliable because it drops the connection when the screen goes off. The laptops we used were impeccable. Was it frustrating, yeah, being 25000 in line sucks but these are popular parks.
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It took me 12 hours to secure my Rockwall reservation. I know first world problem .. but the reality is ..it also speaks to my privilege of working at a job where I could spend 12 hours monitoring the site to book this site. If you had a job where you didn’t sit at a computer all day you would have been out of luck. We definitely deserve better!
I experienced the same problems for 3 hrs Friday morning and got nothing booked after 10 or more times getting my sites selected dropped. Then they were booked up when I went back in. So some people were able to gets sites they selected. I gave up. The system worked fine at 7 pm when few people were on it. My upload and download load speed on my internet server is not very good so I am thinking the lag time between my computer and parks systems contribute to the drops that took place. Having super high speed internet should not be a requirement to be able to book a campsite. Parks Canada replied back when I sent my feedback and concerns saying providing good service is their goal. Well this is not good service in my opinion and I agree improvements are required.
I experienced no issue at all on multiple days. There was just a lot of people in line.
Staggering specific parks is a great idea! I mostly deal with the Ontario Parks website which seems like its more user friendly.
Hi Annalise and Cailynn, Bob Covey here from The Jasper Local newspaper. I'm writing an article on the experiences Canadians had with the backcountry reservation system and I wondered if I could quote a part of your letter to Parks Canada in my story?
I experienced no issues with their services. They do stagger the parks. Yoho, Banff and Jasper were all on separate days. I found the phone was less reliable because it drops the connection when the screen goes off. The laptops we used were impeccable. Was it frustrating, yeah, being 25000 in line sucks but these are popular parks.
Backcountry resos opened April 16 for Yoho, Banff + Jasper. No staggering. That's awesome you got through with no issues!