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Christine Babic's avatar

💯

It took me 12 hours to secure my Rockwall reservation. I know first world problem .. but the reality is ..it also speaks to my privilege of working at a job where I could spend 12 hours monitoring the site to book this site. If you had a job where you didn’t sit at a computer all day you would have been out of luck. We definitely deserve better!

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Vaughn's avatar

I experienced the same problems for 3 hrs Friday morning and got nothing booked after 10 or more times getting my sites selected dropped. Then they were booked up when I went back in. So some people were able to gets sites they selected. I gave up. The system worked fine at 7 pm when few people were on it. My upload and download load speed on my internet server is not very good so I am thinking the lag time between my computer and parks systems contribute to the drops that took place. Having super high speed internet should not be a requirement to be able to book a campsite. Parks Canada replied back when I sent my feedback and concerns saying providing good service is their goal. Well this is not good service in my opinion and I agree improvements are required.

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